My new Dell Latitude D630 arrived on Monday at Danny's work, and we hauled it home in the afternoon. Removing it from the box, along with the backpack-style carrycase, was like opening a birthday present!
I was in a rush to get ready to go call square dancing, but the first thing I noticed was an odd extension at the front of the laptop. I didn't remember seeing that in the catalog! Tried a bit to pull it off, because I thought it was an extension of a wrist rest.
Hmmm...didn't budge. Had to rush out the door though, so Danny got on the phone with Dell to find out what that was about.
After THREE calls with them, the first being the normal bizarre exchange with an 'support person' in India, he finally found a U.S. tech support person...together, they figured out that this odd extension is...

Part of the optional 8 hour battery we had ordered! Even the experienced tech support person couldn't figure it out for a long time from his description!
Tuesday night, we started the setup process to make it my new square dance/country-western machine. Danny's backed up both my other laptops for the conversion, and I mostly successfully got CSDS running with the new 1.23.00 version. The only thing that didn't seem to port over was all my Function Key tabs that have the type of music to quick-select, but I think I can rebuild that fairly quickly. CSDS DOES have Hexagon writing choreo in it, as promised! The lyrics files pull up super-quickly, while in my old machine, they impeded the process with a long load time.
Tonight, we'll probably finish the conversion so my old SD machine becomes my home workhorse, and Danny can reform my old Dell Inspiron 4000 (2001 model) for his entertainment center.
I was in a rush to get ready to go call square dancing, but the first thing I noticed was an odd extension at the front of the laptop. I didn't remember seeing that in the catalog! Tried a bit to pull it off, because I thought it was an extension of a wrist rest.
Hmmm...didn't budge. Had to rush out the door though, so Danny got on the phone with Dell to find out what that was about.
After THREE calls with them, the first being the normal bizarre exchange with an 'support person' in India, he finally found a U.S. tech support person...together, they figured out that this odd extension is...
Part of the optional 8 hour battery we had ordered! Even the experienced tech support person couldn't figure it out for a long time from his description!
Tuesday night, we started the setup process to make it my new square dance/country-western machine. Danny's backed up both my other laptops for the conversion, and I mostly successfully got CSDS running with the new 1.23.00 version. The only thing that didn't seem to port over was all my Function Key tabs that have the type of music to quick-select, but I think I can rebuild that fairly quickly. CSDS DOES have Hexagon writing choreo in it, as promised! The lyrics files pull up super-quickly, while in my old machine, they impeded the process with a long load time.
Tonight, we'll probably finish the conversion so my old SD machine becomes my home workhorse, and Danny can reform my old Dell Inspiron 4000 (2001 model) for his entertainment center.
Dealing with Dell
Date: 2007-06-20 03:14 pm (UTC)I've been using a Latitude for some years (currently a D600). Solid, not a lot of flash, few quirks. Good fortune with the new toy!