Disappointment

[billeyler]

One of Danny's main complaints about our old fridge was that it was noisy in the random times the compressor came on. It never really bothered me.

Well the brand new ($1000, but on sale for $900) Frigidaire's compressor hardly EVERY goes off, in spite of tinkering with the thermostat to get the optimal temps in both the freezer and fridge. And it's louder than the other fridge ever was. And has at least three different fans that do different things.

The delivery guy said Friday morning that the 'burn-in' period was between 8-12 hours. It's been 2 days now.

Danny is livid. This morning he called the Best Buy Hotline and arranged for their maintenance tech to come over this next week. And they have a 30-day no questions asked return policy (we'll see).

Ah, well.

Comments

[dr-scott.livejournal.com]

Excess noise would be unacceptable to me, too. You may have a lemon there... if you're not satisfied after the tech visit, return it and try again. Ours is so far behaving nicely.

[abqdan.livejournal.com]

We were particular to find a unit that was Energy Star rated - surprisingly, most were not. This one had the lowest energy usage of any of the 26 cu ft units we saw. However, it seems to have a complex design including three separate internal fans that come on to do different things - a lot different from the last side-by-side I bought back in 97. The net effect is that at least one fan is on all the time - the least noisy is the most persistent. The fan for the compressor, plus the compressor itself is the most annoying. Even that wouldn't be bad if it ever shut off - but it seems to run for about 3 hours at a time, then goes off for about 45 minutes before starting up again. I can't believe this is normal behavior. Livid is about right - it's going back this week if they can't fix it; and we might try a different model.